Contact information

GET IN TOUCH WITH US

At Nexa Box Store, your satisfaction is our priority. Whether you have a question about our tech products, need assistance with an existing order, or want to know more about our policies, our dedicated support team is here to help!

Customer Support

The fastest way to reach us is via email. Please include your Order Number in the subject line if you are inquiring about a purchase so we can assist you promptly.

  • Email: support@nexabox.store

  • Response Time: We aim to respond to all customer inquiries within 24 to 48 business hours.

Phone Support

For urgent inquiries regarding your order, you can also reach us by phone.

  • Phone Number: +44 7886 212728

  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Corporate Information

For administrative and legal inquiries, please refer to our registered corporate details below. (Please note: This address is for corporate and administrative purposes only. Do not send return packages to this address without prior authorization from our support team).

  • Trading Name: Nexa Box Store

  • Legal Business Name: HERA SZ LTD

  • Business Address: 21 Cobourg Road, London, England, SE5 0HT, United Kingdom